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Two questions on team games

Both questions that I'm sure have been asked before, but I've only been directing for about a year and a half.

1.) What's the reason you can't (technically) use Bridgemates for team games without a third party uprgade?  Why does something so simple made to be so difficult?

2.) I did my first HomeStyle Team game since we had such a small group last night.  When I went to "F8" it for results, none of the teams popped up.  Called Club Services and was told that I have to pick "by pair" instead of "by rank".  It worked that way.  Just thought it was a weird bug in the system.  Anybody have any insight into this issue?

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